Terms

Adults and friendship

Circleloom is for adults aged 18 or over making platonic friendships. Each adult uses their own account and reserves their own place. Do not use it for dating, unwanted romantic approaches, harassment or collecting member information.

Circleloom is operated from London, United Kingdom. Postal address: 89 Paul St, London EC2A 4NE, United Kingdom. Contact contact@circleloom.co.uk with questions about these terms. The legal operator’s name must still be added before these draft terms are offered for real-member use.

Places, changes and cancellations

Joining confirms a place immediately when capacity is available. Full gatherings use a joining-order waitlist. An offered place is held for up to 12 hours, never beyond the gathering’s start time, and the deadline is shown in venue time. Declined or expired offers pass to the next person. Check My Plans regularly; email notifications are not enabled.

You may cancel an active place in My Plans. Hosts may change details or cancel with a reason; affected members receive an in-app update. A place is not a guarantee that a venue will admit you or that every risk is removed.

Gatherings in this version are free to join. Optional personal purchases at a venue are your choice, not charges collected by Circleloom; no Circleloom refund process applies because it collects no fees.

Member responsibilities

Keep your account secure, use accurate practical information, respect other people’s boundaries and follow community guidelines. Do not share private attendee details or impersonate another person. Meet in public and make your own travel and safety arrangements.

Host responsibilities

Only approved hosts and admins create gatherings. Hosts arrange any necessary public-venue permission or booking, verify details before publishing, keep capacity and times accurate, and share only checked accessibility information. Publishing does not book a venue.

Hosts use attendee emails and notes only for necessary gathering management, not marketing or personal approaches. Handle reports discreetly, avoid promises of guaranteed safety, record attendance only after the gathering starts, and promptly communicate material changes.

Reports, restrictions and closure

Report concerns through the gathering page or Contact. Admins review reports, record actions and may restrict new joining and hosting or cancel active future places when necessary. Restrictions do not delete an account. Appeals are tracked in Profile and require a human response.

Deletion requests require identity and evidence review. Hosts and admins arrange handover first. Essential safety or accountability records may be retained where justified; the operator must approve retention and exception criteria.

Before public launch

A qualified adviser must review operator details, consumer rights, dispute and complaint arrangements, responsibility allocation, applicable law, account restrictions and any future fees. No liability exclusion or blanket safety guarantee has been invented here.